Who Writes This Site

No named expert

The pages are signed "the editorial desk" because that is the honest description. No certified technician, engineer or automotive journalist wrote or reviewed them, and the site does not claim one did. Nobody behind the site serviced, rebuilt or replaced a transmission for these pages, visited the businesses named, or called them.

How a page is made

1. Sources are collected first: manufacturer maintenance schedules and owner's manuals, service bulletins, price pages that businesses publish themselves, and government pages. Each fact is stored with its address and the exact words of the source.
2. The page is drafted from those stored facts only. Research and drafting are done with software assistance.
3. A first check compares every figure in the draft with the stored facts and removes what they do not carry.
4. A second, separate check reads the finished text against the live sources without seeing the stored facts.

The full description, with the limits of the data, is on the methodology page.

What follows from that

The site can tell you what a document or a price page says. It cannot tell you what is wrong with your car, and it does not replace the service information for your vehicle. Where a source prints nothing, the page says so and gives no number.

To report an error, write to the address on the about page.